All items are carefully inspected before shipping. Returns must be shipped back within 15 days of receiving. (Local customers please email us to arrange a curbside drop-off of your return during Covid-19.) All returned items must be in their original condition, unworn, unwashed and with all tags still on. Once the returned goods are inspected, a refund will be issued to your credit card, less the shipping costs. If an exchange is desired, please make a new purchase for the desired item. Return shipping is paid for by the customer. Sale and discounted items are final sale, not eligible for return.
Please include a note with your order number and the reason for the return to ensure swift processing.
Ship your return to:
Mama Madrone's eco-emporium
307 Broad St.
Nevada City, CA 95959
If you have any additional questions or concerns please email us at firstname.lastname@example.org